LEADERSHIP

Susan E. Jeffress, CoStar’s Vice President of Customer Service, joined the Company in August 1989 as its receptionist. Over the years, she has worked in almost all departments of the Company including research, operations, human resources and accounting. Ms. Jeffress moved into Customer Service in 1995 and helped create the Customer Service team as it operates today. Ms. Jeffress received a B.A. in psychology from University of California, Davis.